FAQ

Return Policy

At DREAMERZ, we are committed to providing high-quality products that meet your expectations. Please read our return policy carefully:

Return Exchange Policy

We offer 3 day return policy of items that are in new condition only.

Defective Items

If you receive a defective or damaged item, please contact us within 5 days of receiving your order. We will gladly assist you with a replacement or refund upon verification of the defect. You will need to ship the item back to us.

To report a defect, please:

• Provide your order number

• Describe the defect in detail

• Attach clear photos showing the issue